We are authorized to treat data privacy seriously. You must know exactly what we do with your Personal Data.
Throughout this document, "us", "we" "our", "ours", refer to TRYMEFIRST LLP. Where we have said 'you' or 'your', this means YOU.
WHO WE ARE
The domain name www.trymefirst.in ("Trymefirst" or "Site" or Platform) is owned by TRYMEFIRST LLP under the Companies Act, 2008 with its registered office at address is Ewsg 1222 Awas Vikas 1/ Panki Road Kalyanpur Kanpur Kanpur Dehat UP 208018.
Collection of Personally Identifiable Information
We collect personally identifiable information (name, email address, phone number, etc,) from you when you create a free account with the Website. While you can browse some sections of our website without being a registered member, certain activities (like placing an order) do require registration. We do use your contact information to send you our offers based on your previous order. We may also maintain a record of your product interest & acquire information about you for our present and/or future affiliates.
INFORMATION YOU GIVE US:
We store & receive any information you provide while using TryMeFirst, or give us in any other way. You can also choose not to provide certain information, but then you might not be able to use TryMeFirst. We only use the information that you give for such purposes as creating your account, processing your transactions, communicating with you, and responding to your request.
INFORMATION FROM OTHER SOURCES:
We might receive information about you from other sources, such as address information and updated delivery from our carriers, which only we use to correct our records & deliver your next purchase more easily.
Collection of Sensitive Personal Data or Information
We collect & you may provide us with personal information and/or sensitive personal information or data as understood under the IT Act and IT Rules. In addition to such information or personal data, you may also provide us with information like financial information such as credit card, bank account or debit card, or other payment instruments details, password, physical health condition, sex, medical history, etc. (collectively "Sensitive Information") for availing the services at our website.
CATEGORIES OF PERSONAL DATA
Categories of Personal Data collected and processed by us are as follows;
Demographic & Identity data
Contact details such as name, email address, contact number, shipping address, country, date of birth, profile picture
Open data and public records such as information about YOU that is openly available on the internet
Details such as Transaction amount, Bank Name, Card Type, Card number
Online Identifiers and other Technical Data
Location details such as data we get about your location, IP address, logs, or from where you connect a computer to the internet
Technical details such as device information, location, and network carrier when you use our mobile applications
Communications details such as the Metadata and other Personal Data we get from communications done through e-mails, SMS, instant messages, and calls
Usage data details such as data about how you use our website or web-based properties, pages viewed, etc.
PURPOSES OF GATHERING YOUR PERSONAL DATA
We use your personal information to operate, provide, develop, and improve the products and services. These purposes include:
PURCHASE AND DELIVERY OF PRODUCTS AND SERVICES
We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products & services, and promotional offers.
PROVIDE, TROUBLESHOOT, AND IMPROVE TryMeFirst
We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of TryMeFirst.
RECOMMENDATIONS & PERSONALIZATION
We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences and personalize your experience with TryMeFirst.
COMMUNICATE WITH YOU
We use your personal information to communicate with you in relation to TryMeFirst via different channels (e.g., by phone, e-mail, chat).
We use your personal information to display interest-based ads for features, products, and services that might be of interest to you.
LAWFUL BASES OF PROCESSING YOUR PERSONAL DATA
We are permitted to process your Personal Data in compliance with applicable laws and regulations by relying on one or more of the following lawful bases:
You have explicitly agreed to us processing your Personal Data for a specific reason
The processing is necessary to perform the agreement we have with you or to take steps to enter into an agreement with you
The processing is necessary to be in compliance with our Legal Obligations
The processing is necessary for the purposes of a legitimate interest (“Legitimate Interest”) pursued by us, such as
to provide services to you,
to evaluate, develop or improve our products and services
Where the processing is based on your consent, you have a right to withdraw your consent at any time. You may withdraw consent by contacting us. Upon receipt of your written request to withdraw your consent, consequences of withdrawal will be communicated to you and, upon your agreement, your request for withdrawal will be processed.
COOKIES AND OTHER TRACKERS USED BY OUR DIGITAL PROPERTIES
A "cookie" is a small piece of information stored by a Web server on a Web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. the Website places both permanent and temporary cookies in your computer's hard drive. Website cookies do not contain any of your personally identifiable information.
Below are the categories of cookies used on our website along with a description of what they are used for Strictly Necessary
These cookies are needed to run our website, to keep it secure if you are logged on, and to obey regulations that apply to us.
If you are a customer, they help us know who you are so that you can log on and manage your accounts. They also help us keep your details safe and private.
These cookies are used for remembering things like:
Your user ID on the log on page
Your region or country
Your preferred language
Accessibility options like large font or high contrast pages
These cookies tell us how you and our other customers use our website. We combine all this data together and study it. This helps us to:
Improve the performance of our services
Improve the products we provide
Most web browsers allow some control of most cookies through the browser settings. Please note disabling the ‘Strictly Necessary cookies' may cause certain parts of our website to remain inaccessible to you.
We use other tracking mechanisms in addition to the above
DO NOT TRACK
Some web browsers have a “Do Not Track” feature. This feature lets you tell websites you visit that you do not want to have your online activity tracked. These features are not yet uniform across browsers. Our sites are not currently set up to respond to those signals.
PERSONAL DATA DISCLOSURE
TryMeFirst contains third-party SDKs that collect personally identifiable information (PII). They use this information to better target users or provide elements of our products & services on behalf of us. These third-party sites have separate and independent privacy policies.
TRYMEFIRST USES THREE TYPES OF SDKs:
Analyze in-depth detail about the visitors on our app
Better target users and
Provide push notifications and digital ads to the users
Complete customers’ payment transaction Example – PayU, Razorpay, Cashfree
Help users login at Trykiya Example – Google, Facebook.
We have appropriate contracts in place with our third-party partners. This means that they cannot do anything with your Personal Data that is outside of the scope permitted by us. They hold it securely and retain it only for the period specified in our contracts with them.
We might also disclose your Personal Data to appropriate authorities if we believe that it is reasonably necessary to comply with a law, regulation, legal process, to protect the safety of any person, to address fraud, security, or technical issues, or to protect our rights or the rights of those who use our products & services.
Reasons for disclosing your Personal Data to other parties:
We may disclose your Personal Data to others where it is lawful to do so including where we or they:
need to provide you with products or services
where you have initiated a payment
have a legal obligation to do so, e.g. to assist with detecting and preventing fraud,
have a requirement in connection with regulatory reporting, litigation, or asserting or defending legal rights and interests
have a legitimate business reason for doing so
want to send you information and promotional material regarding our products and services,
have asked you for your consent to share it, and you’ve agreed
Improve your online experience by using our product.
To whom your Personal Data may be disclosed:
We may disclose your Personal Data for the above purposes to other parties including:
Partnering vendor brands, Other group companies, and any subcontractors, agents, or service providers who work for us or provide services to us or group companies (including their employees, sub-contractors, service providers, directors, and officers)
Law Enforcement Authorities, Government Authorities, courts, dispute resolution bodies, our regulators, auditors, and any party appointed or requested by our regulators to carry out investigations or audits of our activities
Statutory and regulatory bodies and authorities (including the government) investigating agencies and entities or persons, to whom or before whom it is mandatory to disclose the Personal Data as per the applicable law, courts, judicial and quasi-judicial authorities, and tribunals, arbitrators, and arbitration tribunals
Anybody else that we’ve been instructed to share your Personal Data with by you
CROSS-BORDER DATA TRANSFER
You understand and accept that these countries may have differing (and potentially less stringent) laws relating to the degree of confidentiality afforded to the information it holds and that such information can become subject to the laws and disclosure requirements of such countries, including disclosure to governmental bodies, regulatory agencies, and private persons, as a result of applicable governmental or regulatory inquiry, court order or other similar processes. In addition, several countries have agreements with other countries providing for the exchange of information for law enforcement, tax, and other purposes.
We are committed to protecting your Personal Data in our custody. We take reasonable steps to ensure appropriate physical, technical and managerial safeguards are in place to protect your Personal Data from unauthorized access, alteration, transmission, and deletion. We work to protect the security of your personal information during transmission by using encryption protocols. We use multi-layered controls to help protect our infrastructure, constantly monitoring and improving our applications, systems, and processes to meet the growing demands and challenges of security. We ensure that the third parties who provide services to us under appropriate contracts, take appropriate security measures to protect your Personal Data in line with our policies.
RETENTION AND DISPOSAL OF DATA
LINKS TO OTHER WEBSITES
Our website is directed to be used by adults only. If you are not an adult, while you may look at our site, you should not make a purchase, register, or submit Personal Data to us. We or our associates /affiliates do not knowingly collect information from minors.
YOUR RIGHTS AS A CUSTOMER
We understand that when you interact with TryMeFirst, you have rights over your Personal Data. These rights involve providing reasonable steps to allow you to access your personal data, correct any errors among others. In the event that you are not satisfied with our response or have unresolved concerns, you can get in touch with us to resolve the issue by means of privacy email@example.com
For any further queries and complaints related to privacy under applicable laws and regulations, you could reach us at:
Contact Email Address: firstname.lastname@example.org
NOTIFICATION OF CHANGES